Privacy Policy

Effective Date: May 23, 2026

MetaVersive Arena (“MetaVersive,” “we,” “us,” or “our”) respects your privacy. This policy explains what information we collect, how we use it, and your choices when you visit metaversivearena.com, book an event, or interact with our ads on Facebook, Instagram, or other platforms.

Information We Collect

We collect information you give us directly and information collected automatically when you use our site or interact with our advertising.

Information you provide:

  • Name, email, phone number, and event details when you submit a booking inquiry, party request, or lead form (including Meta Lead Forms on Facebook and Instagram)
  • Payment and booking information processed through our booking platform (Peek Pro)
  • Messages you send us through our website, email, or social media

Information collected automatically:

  • Device and browser information (IP address, browser type, operating system)
  • Pages visited, time on site, and referring website
  • Cookie and pixel data from analytics and advertising services we use, including Google Analytics, Google Tag Manager, Meta Pixel, and TikTok Pixel

How We Use Your Information

We use the information we collect to:

  • Respond to booking inquiries and event requests
  • Confirm reservations and send event details
  • Send promotional offers, event updates, and newsletters you have opted into
  • Improve our website, services, and customer experience
  • Measure and improve the performance of our advertising
  • Comply with legal obligations

Meta Lead Forms

If you submit a form through one of our Facebook or Instagram ads, we receive the information you provided directly from Meta and use it to contact you about your inquiry. Meta’s own data handling is governed by Meta’s privacy policy at facebook.com/privacy/policy.

How We Share Your Information

We do not sell your personal information. We share it only with:

  • Service providers that help us operate our business, including our booking platform, email and CRM tools, analytics providers, and advertising platforms
  • Legal authorities when required by law or to protect our rights, safety, or property

Cookies and Tracking

Our website uses cookies and similar technologies to operate the site, remember preferences, measure traffic, and serve relevant ads. You can control cookies through your browser settings. Disabling cookies may limit some site features.

Your Choices

You have the right to:

  • Request a copy of the personal information we hold about you
  • Ask us to correct or delete your information
  • Unsubscribe from marketing emails by clicking the unsubscribe link in any message or by emailing us
  • Opt out of personalized advertising through your device or platform settings

To exercise any of these rights, contact us at info@metaversivearena.com.

Children’s Privacy

Our services are intended for adults booking events. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information to us, please contact us and we will delete it.

Data Retention

We keep your information only as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No system is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this policy from time to time. The most current version will always be posted on this page with an updated effective date.

Contact Us

Questions about this policy or your information? Reach us at:

MetaVersive Arena
1500 Old Country Rd 2nd Floor, Carle Place, NY 11514
info@metaversivearena.com